Legal Document

i8999 Terms & Conditions

Please read these Terms & Conditions carefully before using the i8999 platform — they form a binding agreement between you and us.

Last Updated: January 2026

Introduction & Eligibility

These Terms & Conditions ("Terms") form a legally binding agreement between the i8999 platform and its user ("you" or "member"). By accessing the i8999 website, creating an account, or using the services, you are deemed to have fully read, understood, and agreed to these Terms.

i8999 is an online betting and casino platform that provides sports betting, live casino, and slots gaming services to users in Bangladesh. Using the platform means you agree to these Terms.

Important: i8999 reserves the right to change these Terms at any time. Continuing to use the platform after any changes means you have accepted the updated Terms.

To be eligible to use i8999's services, you must:

  • Be at least 21 (twenty-one) years of age.
  • Not reside in any jurisdiction where online gaming is completely prohibited.
  • Use the platform entirely of your own free will and based on your own knowledge and judgment.
  • Own only one account — multiple accounts for the same person are strictly prohibited.

Account Registration & Management

When opening an account at i8999, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in immediate account closure and forfeiture of any pending payments.

Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are responsible for all activity that takes place on your account, whether or not it was authorised by you.

  • The account may not be transferred, sold, or shared with any third party.
  • If you suspect your account credentials have been stolen or accessed without authorisation, contact [email protected] immediately.
  • Only one account per person is permitted — creating multiple accounts from the same device, IP address, or payment method will result in all accounts being closed.
  • Any changes to account details may require identity verification.

Age Verification & Identity Confirmation

For users aged 21 and above only.

i8999 follows a strict policy against underage gambling. At any stage of account registration, we may request a National ID card (NID), passport, or other government-issued identity documents.

i8999 reserves the right to suspend the withdrawal process until verification is complete. If it is found that the account holder is under 21 years of age:

  • The account will be closed immediately.
  • All deposited funds and bonuses will be forfeited.
  • No transactions from the underage account will be processed.

Deposit & Withdrawal Terms

The following terms apply to deposits and withdrawals on i8999:

Deposit Terms

  • Minimum deposit amount: ৳100 (the same for each method).
  • Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
  • Only payment methods registered in your own name may be used — deposits from third-party accounts are not accepted.
  • If a deposit amount appears suspicious, i8999 may request verification.

Withdrawal Terms

  • Minimum withdrawal amount: ৳1,000.
  • Withdrawal processing time: 5–30 minutes.
  • Withdrawal requests will only be processed to the same method used for the deposit.
  • Winnings from a bonus cannot be withdrawn until the bonus wagering requirement has been met.
  • Withdrawals will be on hold until identity verification is complete.

i8999 ensures the fastest payment processing in Bangladesh. Withdrawals are typically completed within just 5–30 minutes.

Bonus & Promotional Offer Terms

All bonuses and promotional offers at i8999 are subject to specific terms and conditions. By claiming a bonus, you agree to these terms.

Welcome Bonus

  • 100% match bonus on first deposit up to ৳15,000.
  • Example: Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
  • Example: Deposit ৳32,000 and receive the maximum ৳15,000 bonus — total balance ৳47,000.
  • Bonus wagering requirement is 15x (on the bonus amount only).
  • Example: ৳1,000 bonus × 15 = ৳15,000 in wagers required before bonus winnings can be withdrawn.

General Bonus Terms

  • Withdrawing from your balance while a bonus is active may result in the bonus being cancelled.
  • Multiple bonuses cannot be claimed at the same time unless specifically permitted.
  • i8999 reserves the right to modify, suspend, or cancel any bonus offer.
  • A bonus applies only to the account through which it was earned.
  • Attempting to claim a bonus through fraudulent activity will result in account closure.

Betting Rules

The following rules apply to participation in sports betting, live casino, and slots games on the i8999 platform:

  • Once a bet is confirmed, it cannot be changed or cancelled, unless it was placed incorrectly due to a technical error on the platform.
  • If the outcome of a bet is affected by a technical error or disconnection, i8999 will make a decision through a proper investigation.
  • The rules of the game provider (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) will apply to that respective game.
  • i8999 reserves the right to review bets if suspicious betting patterns are detected.
  • All game outcomes are determined by a certified Random Number Generator (RNG), ensuring fair play.
  • In live casino games, the dealer's decision is final unless a technical error is proven.

Prohibited Activities

The following activities are strictly prohibited on i8999 and may result in immediate account closure and forfeiture of funds:

  • Creating multiple accounts or using another person's account.
  • Exploiting the bonus system fraudulently (bonus abuse).
  • Conducting illegal money laundering or any other unlawful financial activity.
  • Attempting to hack, crack, or make any unauthorised modifications to the platform's software.
  • Attempting to artificially influence the outcome of any game.
  • Colluding with other users to gain an unfair advantage (collusion).
  • Using automated software (bots) to place bets or play games.
  • Using the platform as a betting channel on behalf of third parties.

Warning: i8999 reserves the right to take legal action in relation to any of the above activities.

Account Suspension & Closure Policy

i8999 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

  • Any part of these Terms is violated.
  • False or misleading information is provided.
  • Suspicious or fraudulent activity is detected.
  • Identity verification fails or the user refuses to provide documents.
  • The account remains inactive for an extended period.

You may also close your account at any time. In this case, the balance remaining in your account (excluding bonuses) will be returned, provided all conditions are met. To request account closure, contact [email protected].

Limitation of Liability

To the maximum extent permitted by applicable law, i8999 will not be liable for:

  • Loss caused by internet disconnection or technical failure.
  • Issues arising from the actions of third parties (game providers, payment processors).
  • Unforeseen circumstances (force majeure) — natural disasters, cyber attacks, or other unexpected events.
  • Loss caused by problems with your own device or network.
  • Financial loss from gaming or betting — there is no guarantee of winning any bet or recovering a specific amount.

i8999 provides its services while maintaining the highest technical standards. However, no platform can guarantee 100% uninterrupted service.

Privacy & Data Protection

i8999 treats the protection of your personal information as its top priority. The platform uses SSL encryption technology to keep all your transactions and personal data secure.

  • Your personal information will be used solely for providing services, identity verification, and meeting legal obligations.
  • Data will be shared with third parties only for payment processing and legal requirements.
  • You may request to view, correct, or delete the information we hold about you.
  • For our detailed privacy policy, please visit the Privacy Policy page.

Responsible Gambling Commitment

i8999 believes that gambling should be for entertainment — not as a way to solve financial problems. We are committed to creating a responsible gambling environment.

  • Do not bet beyond your means.
  • Set your own time limits and spending limits for gambling.
  • If gambling starts to affect other areas of your life, take a break.
  • Contact our support team to request a self-exclusion option for your account.

To learn more about responsible gaming, please visit our Responsible Gaming page.

The i8999 platform is intended for users aged 21 and above only. Gambling carries financial risk. Please play mindfully and responsibly.

Changes to Terms and Conditions & Notifications

i8999 reserves the right to modify, add to, or amend these terms and conditions at any time. In the case of significant changes:

  • A notice will be displayed on the website and/or sent to the registered email address.
  • The new terms and conditions will take effect from the date of the change.
  • Continued use of the platform after the changes will be considered acceptance of the new terms and conditions.
  • You have the right to close your account if you do not agree to the new terms and conditions.

You are advised to review the latest version of this page at all times. The "Last Updated" date is noted at the top of the page.

Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact our support team. The i8999 support team is available 24 hours a day, 7 days a week in both Bengali and English.

  • Live Chat: Available directly on the platform 24/7.
  • Email: [email protected]
  • All complaints will be investigated and resolved through the proper process.

i8999 is always committed to improving your experience. Your feedback and suggestions are very valuable to us.

For answers to common questions about using the platform, visit our FAQ page. You can also visit the About Us page to learn more.

Disclaimer: These rules and terms and conditions have been written in Bengali for the convenience of users in Bangladesh. i8999 operates as a safe and reliable platform following SSL encryption and fair play principles. This document is not a substitute for legal advice. Always act responsibly when gambling. For users aged 21 and above only.