i8999's commitment to responsible gaming
i8999 believes that entertainment should always be safe and controlled. We are always here to help you keep your gaming experience enjoyable and healthy.
Why responsible gaming matters
Online betting and casino gaming is a form of entertainment. Like any form of entertainment, however, it needs to be enjoyed in moderation. i8999 always wants our users to play within their own limits and treat it purely as entertainment — never as a source of income.
At i8999, we are committed to creating an environment where every player feels safe, informed, and in control. Our responsible gaming tools help you maintain that control.
Our responsible gaming tools
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits. These limits help you play within a set budget. The minimum deposit at i8999 starts from just ৳100.
Self-Exclusion
If you want to take a break for a period of time, use the self-exclusion option. This option will keep your account completely closed for a specified duration.
Time-Out Feature
Need a short break? The time-out feature keeps you away from playing for a set period, ranging from 24 hours up to several weeks.
Bet Limit Control
Decide in advance how much you will wager in each session. i8999 helps you maintain a healthy betting routine.
Reality Check Reminders
At regular intervals, our system reminds you how long you have been playing. This helps you stay aware and take breaks on time.
24/7 Support
i8999's responsible gaming team is available in Bengali and English, seven days a week, twenty-four hours a day, via live chat and email.
Warning signs of problem gambling
Assess yourself or a loved one — if the answer to any of the questions below is "yes", it is important to seek help.
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1Do you keep playing in an attempt to win back money you have lost?
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2Do you feel uneasy or restless when you try to stop playing?
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3Do you hide your gambling from family or friends?
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4Do you often end up spending more than your set budget?
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5Is gambling disrupting your daily tasks or responsibilities?
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6Do you turn to gambling to cope with stress or loneliness?
The golden rules of responsible gaming
✅ Always remember
- Treat gaming purely as entertainment — never as a way to earn money.
- Set a budget in advance and stick to it.
- Set a time limit — avoid long sessions.
- Take regular breaks during play and shift your attention to other activities.
- Only play with money you can afford to lose.
- Never play while drinking or under emotional stress.
❌ Avoid these
- Do not spend more money chasing losses.
- Never play with borrowed money or funds set aside for bills.
- Each game outcome is independent — there is no guarantee of a "winning streak".
- Do not force yourself to play when you feel uncomfortable.
Age restriction: the 21+ rule
i8999 strictly limits its services to individuals aged 21 and above. Preventing minors from gambling is one of our top priorities.
Age is verified when creating an account on our platform. If you suspect that a minor is using your account, notify our support team immediately.
🔒 What to do to protect minors
- Never share your login details with anyone else.
- Be careful when children or teenagers in your household use your device.
- Use parental control software where needed.
- Make sure your device is password-protected.
- Always log out after using your account.
How to use i8999's tools
🔧 Set a deposit limit
After logging in to your i8999 account, go to the "Account Settings" section and select the "Responsible Gaming" option. From there, set your daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.
🛑 Activate self-exclusion
If you need a long break, activate self-exclusion from "Account Settings". You can choose a minimum duration. During this period, access to your account will be completely blocked. It cannot be cancelled before the period ends.
⏱️ Activate time-out
The time-out feature is ideal for a short-term break. You will find options ranging from 24 hours to multiple weeks. During this time, no betting or deposits will be possible, but any existing withdrawal in progress will continue.
📞 Contact support
In any situation, reach us through i8999's 24/7 live chat or email. Our responsible gaming team can communicate in Bengali and English and will assist you with complete confidentiality.
Support & contact
i8999 Responsible Gaming Support
If you feel that gaming is having a negative impact on your life or the life of a loved one, contact us today. Our team will listen to you with complete confidentiality and provide the support you need.
Live Chat: 24 hours, 7 days a week
Email: [email protected]
For professional gambling addiction counselling or mental health support, we recommend contacting a recognised mental health service provider in Bangladesh.
Enjoy the best of i8999 safely
Follow responsible gaming guidelines and enjoy i8999's exciting games, live casino, and sports betting. If you have more questions, check our FAQ.